Our one-day conference, Changing Cultures & Mindsets in Healthcare Delivery on Friday, 16th March, focused on understanding the challenges faced when embarking on changing the culture entrenched within healthcare services.

We were fortunate to have Chris Gibson MBE share his experience on how to make a difference through changing mindsets and how teamwork goes a long way. He is a very inspiring speaker and the audience found his presentation to be extremely enlightening and thought provoking.

Dr Akintunde Akinkunme, Medical Director and Consultant Psychiatrist at Baldock Manor Hospital, asked the question ‘How do toxic institutions evolve?’. The discussion that ensued gave thought to how to change the culture within a healthcare service.

Dr Elena Arora, Principal Psychologist informed us about psychological defence mechanisms that we use against change. She explained that humans are creatures of habit. Since times immemorial, man has liked routine. Our internal predispositions (heredity and genetics) teach us to resist change mainly to ‘always feel in control’.