Are you a compassionate leader with a passion for providing exceptional care? Join our highly skilled, talented team as a Deputy Manager!
We are looking for an enthusiastic and dedicated Deputy Manager to join our spacious 10-bed adult male residential home situated in a quiet residential area of Stevenage, Hertfordshire. You will play a vital role in supporting the Home Manager, ensuring that our residents receive the highest standards of care in a safe, nurturing environment.
This is a fantastic opportunity for a motivated individual with experience within a mental health setting to take the next step in their career.
Key Responsibilities of the role include:
1. Leadership and Management:
- Assist the Home Manager in the day-to-day management of the home.
- Lead, motivate, and mentor the care team to ensure high-quality care is delivered to all residents.
- Conduct staff appraisals, supervisions, and team meetings to maintain a motivated and well-informed workforce.
- Support the recruitment, induction, and training of new staff members.
- Ensure staff adherence to policies and procedures, safeguarding residents' well-being.
2. Care Planning and Implementation:
- Ensure that individual care plans are in place for each resident, regularly updated, and followed by the care team.
- Collaborate with healthcare professionals to ensure that residents’ mental health and physical health needs are fully met.
- Promote person-centered care and active involvement of residents in decisions related to their care and daily living.
3. Regulatory Compliance:
- Assist in maintaining compliance with all regulatory standards, including CQC guidelines, health and safety regulations, and data protection laws.
- Conduct audits, risk assessments, and incident reviews to ensure continuous improvement.
- Ensure accurate and timely record-keeping, including medication administration, care plans, and incident reports.
4. Resident Wellbeing and Safeguarding:
- Act as a safeguarding lead, promoting a safe environment where residents are protected from harm and abuse.
- Promote mental health recovery, rehabilitation, and positive well-being through tailored support.
- Address and resolve any resident or family concerns or complaints in a compassionate and professional manner.
5. Operational Support:
- Ensure efficient use of resources, including managing staff rotas, budgets, and supplies.
- Step into the Home Manager's role in their absence, ensuring smooth operation of the care home.
Qualifications and Experience:
- Essential:
- NVQ Level 3 in Health & Social Care (or equivalent).
- Proven experience in a supervisory or managerial role within a mental health care setting.
- In-depth knowledge of mental health conditions and best practices in care management.
- Strong understanding of CQC standards and regulatory requirements.
- Experience in creating and reviewing care plans for individuals with complex mental health needs.
- Desirable:
- Registered Manager’s Award (or working towards).
- Experience in budget management and resource allocation.
- Previous experience in a leadership role within a CQC-regulated setting.
This role has a hybrid of regular shifts, admin shifts and on-call duties.