Patient Referrals
At Nouvita Healthcare, we specialise in providing high-quality care for individuals with complex mental health needs, learning disabilities, and associated conditions. Our services are designed to support patients/service users requiring various levels of care, including:
- Psychiatric Intensive Care Units (PICU)
- Acute Nursing Homes
- Residential Care Homes
- Supported Living Arrangements
We accept local and out of area NHS referrals, with our care pathway able to support people through their journey to supported living and beyond. With Nouvita, your patients are in good hands:
- CQC-rated “Good” services across all hospitals and homes.
- Rapid referral process with a dedicated referrals team.
- Comprehensive care pathways from crisis intervention to recovery and independent living.
By referring to Nouvita, you ensure that your patients receive compassionate, individualised care tailored to their specific needs.
We understand the importance of a streamlined referral process. Here’s how we ensure a smooth transition for your patients:
- Initial Contact: Complete our online referral form or reach out via phone at 01462 499 417 or email at [email protected].
- Information Assessment: Our team reviews the provided details, including diagnosis, legal status, and service requirements.
- Needs Matching: We assess the patient’s needs against our available services to identify the most appropriate placement.
- Communication: We contact the referring professional within 24 hours to discuss the referral and any additional information needed.
- Placement Coordination: Upon acceptance, we coordinate with the patient, their family, and relevant professionals to ensure a seamless transition.
When you refer a patient to Nouvita, you can anticipate:
- Timely Communication: Acknowledgment of your referral within 24 hours.
- Professional Collaboration: Ongoing dialogue to ensure all parties are informed and aligned.
- Comprehensive Care: A holistic approach addressing medical, psychological, and social needs.
- Transparent Updates: Regular reports on the patient’s progress and any adjustments to their care plan.
- Expertise in Complex Cases: Our team is skilled in managing individuals with multifaceted health and social care needs.
- Flexible Care Options: A range of services to accommodate varying levels of care requirements.
- Commitment to Quality: Adherence to rigorous standards ensures safe and effective care delivery.
- Collaborative Approach: We work closely with commissioners, families, and other professionals to achieve the best outcomes.
- Service Availability: We operate across Hertfordshire, Bedfordshire, and Cambridgeshire, offering a variety of care settings. View our services here.
- Regulatory Compliance: All services are registered with the Care Quality Commission (CQC) and adhere to NHS guidelines.
- Data Protection: We ensure the confidentiality and security of all patient information in line with GDPR regulations.
- Emergency Referrals: For urgent placements, please contact us directly on 01462 499 417 or email [email protected] to discuss immediate options.
Submit Your Patient Referral
To make a referral to one of Nouvita Healthcare’s Residential, Nursing, Acute or PICU services across Hertfordshire, Bedfordshire or Cambridgeshire, please complete the secure from below. Alternatively you can call us on 01462 499 417 or email [email protected].
You can also download the full patient referral forms in MS Word format for our PICU ward referrals and Acute ward referrals at Baldock Manor.
Our Referral team will usually be in touch the same day within a few hours, up to a maximum of 24 hours, and will ensure a swift and seamless process.