This role provide as fantastic opportunity to further your career if you are currently working as a Senior Support Worker and you are looking to take the next step into a position with more responsibility and greater autonomy. You will play a vital role in supporting the Home Managers, ensuring that our residents receive the highest standards of care in a safe, nurturing environment.
While a member of our team, we will support and guide you to become a role model to all staff within the Care Home. We believe the key to a productive workplace is a happy environment, and that starts with you. That's why we offer a package of benefits to make your time with us just that bit better.
- Annual Leave: 28 days including bank holidays
- Blue Light Card (High Street discounts for many large brands).
- Access to our ‘Refer a Friend’ scheme to earn up to £1000.
- In-house training and development.
- Access to career progression throughout the group.
- Employer pension contribution.
- Fully funded DBS.
Skills required:
- NVQ Level 3 in Health & Social Care (or equivalent).
- Proven experience in a supervisory or managerial role within a mental health care setting.
- In-depth knowledge of mental health conditions and best practices in care management.
- Strong understanding of CQC standards and regulatory requirements.
- Experience in creating and reviewing care plans for individuals with complex mental health needs.
Key Responsibilities of the role include:
- Assist the Home Manager in the day-to-day management of the home.
- Lead, motivate, and mentor the care team to ensure high-quality care is delivered to all residents.
- Conduct staff appraisals, supervisions, and team meetings to maintain a motivated and well-informed workforce.
- Support the recruitment, induction, and training of new staff members.
- Ensure staff adherence to policies and procedures, safeguarding residents' well-being.
- Ensure that individual care plans are in place for each resident, regularly updated, and followed by the care team.
- Collaborate with healthcare professionals to ensure that residents’ mental health and physical health needs are fully met.
- Assist in maintaining compliance with all regulatory standards, including CQC guidelines, health and safety regulations, and data protection laws.
- Conduct audits, risk assessments, and incident reviews to ensure continuous improvement.
- Ensure accurate and timely record-keeping, including medication administration, care plans, and incident reports.
- Act as a safeguarding lead, promoting a safe environment where residents are protected from harm and abuse.
- Promote mental health recovery, rehabilitation, and positive well-being through tailored support.
- Address and resolve any resident or family concerns or complaints in a compassionate and professional manner.
- Ensure efficient use of resources, including managing staff rotas, budgets, and supplies.
- Step into the Home Manager's role in their absence, ensuring smooth operation of the care home.
This role has a hybrid of regular shifts, admin shifts and on-call duties.