Medical Administrator - Part Time

Why Join Us? 🌟

Are you an organised, empathetic, and efficient administrator looking to make a real difference in people’s lives? We’re seeking a Medical Administrator to join our friendly and professional team at Baldock Manor, a respected psychiatric hospital dedicated to providing outstanding mental health care.

At Baldock Manor, we’re proud of the safe, respectful, and supportive environment we create — not only for our patients but also for our staff. In this role, you’ll be central to the smooth running of daily operations, helping ensure our team delivers exceptional care.

💼 What You’ll Do:

• First Point of Contact: Serve as the primary liaison for the clinician, managing and screening all incoming calls, scheduling appointments, and handling referrals to other healthcare providers with efficiency and discretion.
• Appointment Coordination: Arrange consultations, tests, scans, and other appointments, ensuring effective calendar management to optimize the clinician's productivity.
• Meeting Support: Accurately record and transcribe minutes during key meetings, such as HR investigations, clinical governance sessions, and other high-level discussions.
• Document Management: Prepare and transcribe a variety of documents, including medical reports, patient histories, summaries, manuscripts, and correspondence from dictations and notes.
• Records System Management: Develop, maintain, and streamline filing and retrieval systems for patient records, meeting notes, and critical documentation to ensure rapid access and comprehensive historical records.
• Data Protection & Confidentiality: Uphold stringent confidentiality standards, safeguarding patient information and adhering to all relevant data protection protocols.
• Team Collaboration: Collaborate with other secretarial and administrative staff to ensure smooth communication across the team and provide coverage during absences as needed.
• Front Desk Support: Occasionally assist with front-of-house duties, delivering a warm, professional experience for patients and visitors.

Essential Skills & Responsibilities ✅

• Proven experience in an administrative or office environment, preferably within healthcare or social care.
• Educated to GCSE level or equivalent in English Language
• Previous experience working in the Healthcare/social care sector is preferred but not essential.
• Advanced IT skills, with strong proficiency in Microsoft Office and experience managing databases.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Demonstrated resilience under pressure, with the ability to adapt quickly to changing priorities.
• Proficient touch and audio typing skills with excellent accuracy.
• Proven experience in minute-taking with attention to detail.
• Outstanding verbal and written communication skills.
• Exceptional organisational, interpersonal, and time management skills.

Benefits ❤️

We believe a happy workplace starts with you. That’s why we offer:

✨ Be part of something meaningful. Start your journey with Nouvita today.