Medical Administrator - Part Time

Key Responsibilities:

• First Point of Contact: Serve as the primary liaison for the clinician, managing and screening all incoming calls, scheduling appointments, and handling referrals to other healthcare providers with efficiency and discretion.
• Appointment Coordination: Arrange consultations, tests, scans, and other appointments, ensuring effective calendar management to optimize the clinician's productivity.
• Meeting Support: Accurately record and transcribe minutes during key meetings, such as HR investigations, clinical governance sessions, and other high-level discussions.
• Document Management: Prepare and transcribe a variety of documents, including medical reports, patient histories, summaries, manuscripts, and correspondence from dictations and notes.
• Records System Management: Develop, maintain, and streamline filing and retrieval systems for patient records, meeting notes, and critical documentation to ensure rapid access and comprehensive historical records.
• Data Protection & Confidentiality: Uphold stringent confidentiality standards, safeguarding patient information and adhering to all relevant data protection protocols.
• Team Collaboration: Collaborate with other secretarial and administrative staff to ensure smooth communication across the team and provide coverage during absences as needed.
• Front Desk Support: Occasionally assist with front-of-house duties, delivering a warm, professional experience for patients and visitors.
• Inventory Oversight: Monitor and manage office supplies, from placing orders to verifying deliveries, while anticipating the needs of the department.
• Workload Prioritization: Effectively organize and prioritize your tasks to meet deadlines, supporting both individual and team objectives.
• Audit & Data Management: Assist with data entry and maintenance to support regular audits, ensuring accuracy, compliance, and thorough reporting.

Essential Skills & Experience:

• Proven experience in an administrative or office environment, preferably within healthcare.
• Advanced IT skills, with strong proficiency in Microsoft Office and experience managing databases.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Demonstrated resilience under pressure, with the ability to adapt quickly to changing priorities.
• Proficient touch and audio typing skills with excellent accuracy.
• Proven experience in minute-taking with attention to detail.
• Outstanding verbal and written communication skills.
• Exceptional organisational, interpersonal, and time management skills.
• Proven ability to juggle competing deadlines and prioritize effectively.

Desirable Qualifications & Experience:

• Previous experience working in the Mental Health sector.
• Prior role as a Medical Secretary or Ward Administrator.
  
• Familiarity with medical or mental health terminology and healthcare information management practices.
• Experience in data collation for auditing and compliance purposes.

Schedule & Compensation:

• Part-time role (24 hours per week)
• Salary: £23,000 per annum (pro-rata for part-time hours)
• Benefits include an Employee Discount and Referral Program