Senior Support Worker - Mental Health Service

Posted on 23/12/2025

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St Neots

Not Specified

£13.05 to £14.49 per hour

Nursing Home

40.25

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Senior Support Worker - Mental Health Service

About The Role

As a Senior Health Care Assistant/Senior Support Worker, you will play a vital role within the care team, supporting senior staff and ensuring the delivery of high-quality, person-centred care. You will carry out assigned duties on a day-to-day basis, providing compassionate support to residents with all aspects of daily living while actively promoting independence and life skills.

You will be responsible for maintaining the safety, wellbeing, dignity, and respect of all residents at all times. This role also involves leading by example, supporting, training, and supervising care staff to ensure consistently outstanding standards of care.

Key Responsibilities:

Provide high-quality emotional and practical support to residents
Act as a role model and mentor to Support Workers
Assist with care planning, risk assessments, and daily documentation
Administer medication in line with policies and training (where trained)
Promote independence, dignity, and choice at all times
Support residents with daily living activities and community engagement
Respond effectively to challenging behaviour using positive behaviour support
Liaise with families, professionals, and external services
Ensure safeguarding and health & safety standards are upheld

Opportunities

Many senior members of the team (including managers) have started their journey as support workers with us, honing their skillset before advancing their careers and expertise. If you’re looking to further your career in care, Nouvita will help you evolve and give you the tools to thrive.

Education and Training:

During your induction into Nouvita, you will undergo a paid e-learning course, as well as a 5-day training programme (also paid) to equip you with everything you need to get started. After-which your continued development will be tailored to your, and the hospital’s needs.

We believe a happy workplace starts with you. That’s why we offer:

🆓 Fully funded DBS

💳 Blue Light Card (High street discounts with many major brands)

📅 Annual Leave: 28 days including bank holidays (Pro Rata)

🏆 Access to our ‘Refer a Friend’ scheme – earn up to £1000

🎓 CQC-recognised training programme (including paid induction & up to 11 annual sessions)

📈 Career progression - many of our managers started as support workers

💰 Employer pension contribution

🎉 Birthday leave following one years employment

Experience Required:

At least 2 years experience of working as a Support Worker or Care Assistant within a mental health setting in the UK
A strong understanding of mental health illness
Experience of leading/mentoring other care assistants/support workers is beneficial
An understanding of physical health needs
An ability to take direction and follow detailed policies and protocols
Effective communication skills
Strong IT skills
Good organisational skills and time management
Flexible and adaptable to change
Experience of working as part of a team
RQF/QCF/NVQ/ Level 3 in care or equivalent experience or willing to work towards one
Ability to remain calm and take control in emergency situations
Knowledge of CQC and other regulatory authorities

About Us

Eltisley Manor is an impressive thirty-nine-bed nursing home close to St Neots in Cambridgeshire. This specialist mental health nursing home comprises three services: The Limes, The Orchard, and The Coach House, all located on the same site.

At Eltisley Manor we pride ourselves in offering expert mental health nursing care for individuals whose enduring mental health needs mean they are often excluded from mainstream nursing home settings or for individuals who require more support than a residential home can provide. Our model of care is designed with our patients’ needs and personal circumstances at the heart of our service delivery.

Rated “Good” by CQC – Care Quality Commission.

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