🌟 Job Opportunity: Expert by Experience 🌟
If you have inpatient mental health experience in the last 5 years—either informally or having been detained—or have been the main carer for someone who has had an inpatient admission in the last 3 years, we would love to hear from you! 💬🧠
This is an excellent opportunity to draw on your own experiences to make a positive difference in the lives of people using mental health services. 💡 This critical role will enable you to support inclusion and co-production within the Hospital Service, as well as serve as a vital link between patients and the clinical and management teams. 🤝
You will lead our approach to sharing and valuing lived experience, and support our approach to carer and family involvement. ❤️👨👩👧
This is a new post—while it comes with clear parameters and expectations, there will be room to shape and develop the role and build strong relationships with key stakeholders and partners. 🌱
🎁 What We Offer:
- 🏖️ Annual Leave: 28 days including bank holidays (Pro Rata)
- 💳 Blue Light Card – high street discounts for many big brands
- 👥 Refer a Friend Scheme – earn up to £1000
- 📚 In-house training & development
- 🚀 Opportunities for career progression across the group
- 🏦 Employer pension contributions
- 🆓 Fully funded DBS
- 🅿️ Free parking on site
- 🎉 Get your birthday off after 1 year with us 🎈
🎯 Key Responsibilities:
Working with the Senior Management Team (SMT) to achieve the following core objectives:
- 🏥 Work with people from admission to discharge
- 📘 Help patients/carers understand the inpatient system and processes – provide clear, easy-to-understand information
- 💬 Empower patients to access info and take part in planning
- 📍 Have knowledge and networks of the local area to support people with information and signposting
- 📈 To be a point of liaison with the Unit on patient matters, specifically quality improvement initiatives to enable more robust and inclusive engagement.
- 🚨 Help patients raise concerns and escalate when needed
🧾 Person Specification:
Ideally, you should be able to demonstrate:
- 🗣️ Strong communication skills – you’ll work closely with people in mental health crisis or recovery
- 👂 A good listener – able to hear others views and give them space to express themselves without judgement or opinion
- 💻 Comfortable using Word and email
- 🙌 A respectful, dignity-led approach to working with others
- 📝 Ability to contribute to hospital policy reviews